February 3, 2025 [Columbia, SC] — Columbia Eye, the Midlands largest medical surgical ophthalmology practice, is proud to announce the overwhelmingly positive results of a year-long patient customer service survey. Throughout 2024, Columbia Eye used a third-party platform to survey patients in several measures of customer service. The results showed over 98 percent of patients rating the customer service they received as positive.
The survey asked patients to rate Columbia Eye staff for politeness, friendliness, efficiency, helpfulness, courtesy, and respectfulness. Columbia Eye attributes the high marks to a patient-focused philosophy of care. The results reflect the unwavering commitment of Columbia Eye’s team to provide outstanding care, personalized attention, and a superior patient experience.
“From the moment a patient walks through our doors, our mission is to provide not only the best eye care but also a welcoming and supportive environment.” said William A. Johnson, Jr., M.D., president of Columbia Eye. “This recognition is a testament to the hard work and dedication of our entire team to ensure our patients achieve their personal best vision.”
For more information about Columbia Eye visit columbiaeye.com or to schedule an appointment at any of their four convenient locations call 803-779-3070.
Photo from Columbia Eye website
