By Mike DuBose We recently discussed inferior products and services inflamed by poor customer service. Now, we outline successful complaining techniques. Park emotions: After experiencing frustrating, dreadful avenues to resolve problems, it’s often difficult to calm down. Before launching full-scale, feel-good attacks towards people or organizations, carefully develop complaint strategies.Continue Reading

The Columbia Triad Chapter of the American Business Women’s Association (ABWA) was honored at the National Conference held October 4 – 7 in Chattanooga, Tennessee. The Columbia chapter is led by Chapter President Jacqueline Brabham. With the theme “Discover Your Story,” the conference provided a platform for the ABWA’s missionContinue Reading

Union United Methodist Church Presents “The Living Christmas Story” Union United Methodist Church is preparing to host the full production of their long-standing tradition, the 30th annual drive-through living nativity, “The Living Christmas Story.” This event will take place Friday through Sunday, December 1-3, 2023 from 6:30 p.m. to 9Continue Reading

Columbia Mayor Daniel Rickenmann and representatives from the Babcock Center unveiled this year’s “Official City Ornament” at a press conference on November 3. This year’s ornament depicts Riverfront Park. It is the 31st ornament in the collectors’ series. Each ornament is 24-karat gold on brass and comes in a feltContinue Reading

Lexington County Coroner Margaret Fisher has identified the person who died in a vehicle collision in the 5600 block of Wescott Road in the Columbia area of Lexington County at around 4:40 pm November 6. Kenneth Charles Shuman Jr., 45, of Columbia was collecting trash bins for an environmental wasteContinue Reading

The Lexington County Veterans Parade took place in the heart of downtown Lexington on Sunday afternoon. Local dignitaries were transported on floats, trucks, and a boat, while a variety of organizations marched in the 21st edition of his parade. Veterans Day is coming Saturday, November 11, and events will beContinue Reading